Frequently Asked Questions (F.A.Q.)|
When can I start the course?
New classes start each month. Enrollment window for the September class start date closes soon. To secure your seat in that class, you must first pay your tuition. To do so, go here.
PTCB is a national certification program that enables pharmacy
technicians to work more effectively with pharmacists to offer
safe and effective patient care and service. PTCB develops and
implements policies related to national certification for pharmacy
technicians. PTCB administers a nationally accredited certification
examination for pharmacy technicians which tests knowledge in
all practice settings.
What is certification?
Certification is the process by which a non-governmental association
or agency grants recognition to an individual who has met certain
predetermined qualifications specified by that association or
What is the recognition of certification?
Individuals who meet all eligibility requirements and who successfully
pass the national Pharmacy Technician Certification Examination
may use the designation "CPhT" after their name. A certificate
and wallet card will be sent to newly Certified Pharmacy Technicians
approximately six to eight weeks after sitting for the examination.
Certification is valid for two years.
If I am certified as a pharmacy technician in one state will
that cover me for all states?
PTCBs certification is a national certification that is
valid nationwide. However the regulations to work in a pharmacy
vary from state to state for practicing technicians. It would
be wise to contact the state board of pharmacy for whatever state
you would prefer to practice in or visit the National
Association of Boards of Pharmacy. To contact your state's board of pharmacy, go here.
What is a pharmacy technician?
For purposes of national certification, pharmacy technicians are
defined as individuals working in a pharmacy, who under the supervision
of a licensed pharmacist, assist in activities not requiring the
professional judgment of a pharmacist. How many pharmacy technicians
are there?Current estimates put the number around 250,000+ pharmacy
technicians. How are pharmacy technician roles and responsibilities
defined?State rules and regulations as well as job-center policies
and procedures define functions and responsibilities of pharmacy
technicians. The pharmacy technician is accountable to the supervising
pharmacist, who is legally responsible by virtue of state licensure
for the care and safety of patients served by the pharmacy.
What is the cost for the Pharmacy Technician Certification Examination?
The application fee is $129.
What are the eligibility requirements for the PTCB exam?
The candidate must have a high school diploma or GED, and have
never been convicted of a felony.
How do I get an application?
You can apply
online, or Contact PTCB
online (or by phone, fax or mail) to request applications.
What are the procedures for applying for the examination?
Applications can be submitted online or by mail. Online registration
is subject to the same timelines as the paper application process.
All PTCB deadlines are Midnight Eastern Standard Time. For details
and application materials please see our Exam Information or Contact
PTCB. When and where is the examination administered?
The PTCB exam is offered in conjunction with Pearson VUE and is
administered over the course of four 5-week blocks of time we
refer to as "testing windows." During the 5-week testing
window, the examination is administered every day, several times
per day, in Pearson Professional Centers nation-wide. To perform
a search for Pearson Professional Centers nation-wide, please click here.
I registered for the exam. can I check to see if my application
If you have registered for the national exam, any questions or
concerns you have about your application must be directed to PES,
the service that administers the test. You can verify your registration online or call their customer service line at (877) 782-2888. When you
call, hold the line and let the menu play through, and someone
will come on the line to speak to you. Please note that wait time
may be a little longer than normal as an application deadline
approaches, but rest assured that all calls are handled as quickly
I graduate from high school 2 weeks after the exam application
deadline. If my principal provides a letter, may I still apply
for the exam?
No, you must have received a high school diploma or GED by the
application receipt deadline to sit for the PTCB Examination.
I have special needs. Will PTCB be able to accommodate me for
If you are completing a paper application, please refer to
box 17 on the paper application. You are required to submit documentation
with your application. If you have completed an online application,
please go to the section titled 'review and edit your information'
and select the ADA special accommodation you are requesting. You
are required to print a short, one-page form to be mailed with
your documentation to PES. For details regarding acceptable documentation
please see the PTCB's Special
I was convicted of a felony 20 years ago; can I apply for the
If your crime was pharmacy or drug related, you may never
apply for or take the PTCE. If your crime occurred more than 5
years ago, you may submit copies of your legal and court paperwork
for review at PTCB. PTCB reserves the right to deny acceptance
to any convicted felon. However, PTCB will consider all factors,
including the length of time since the felony occurred. Candidates
who were convicted of a felony may petition to apply for the PTCE
and PTCB will review and make decisions on their status on a case-by-case
I do not speak English well. May I use a reader or a dictionary
during the exam?
No. PTCB will not allow a reader or dictionary in the examination
room. English as a second language is not considered a disability
under the Americans with Disabilities Act. Please refer to page
4 in the Application Instructions for more information about special
accommodations for candidates with disabilities.
How is the PTCB examination developed?
The content of the PTCB examination is composed of a nationwide
study of the work pharmacy technicians perform. The PTCB exam
measures a defined set of knowledge and skills required for the
performance of responsibilities.
Is the PTCB exam a competency-based exam?
Yes. The 1985 Standards for Educational and Psychological Testing
define a competency test as "an achievement test that measures
the level of skill or knowledge possessed by test takers in relation
to some defined domain of skills or knowledge." The PTCE
reflects a key feature of competency-based examinations, because
it measures a defined set of knowledge and skills required for
the performance of responsibilities.
How is the examination scored?
A panel of content experts establishes a passing score for the
national Pharmacy Technician Certification Examination using appropriate
standard setting procedures, under the guidance of PES. The passing
score for the Pharmacy Technician Certification Examination is
based on a standard of performance that experts in the profession
have determined to be acceptable for certification. It is not
based on a "curve" as are some academic tests. Candidates
must obtain a scaled score of at least 650 to pass the PTCE. For
further details, please see the PTCB's Scoring
What happens if I have an emergency and can't make the exam?
PTCB's transition to computer-based testing has provided many
new benefits to candidates who apply to take the exam. During
a testing window, candidates have the flexibility to schedule,
reschedule or cancel their testing appointment with no penalty.
There is a 24 hour testing appointment cancellation policy. You
must contact Pearson VUE at least 24 hours in advance of an appointment
to cancel it in order to receive a refund. PTCB is no longer issuing
refunds for "emergency withdrawals" due to the heightened
flexibility of the exam schedule. It is the candidate's full reponsibility
to show up to the correct appointment on time and with the correct
identification and there will be no exceptions to this rule.
What happens if the weather is bad and I cannot get to the
In the event of inclement weather, PTCB will judge the situation
on a case-by-case basis using a recommendation from Pearson Professional
Center affected by poor weather. Candidates affected by inclement
weather will be contacted immediately and may reschedule their
examination within the same testing window with no penalty. Inclement
weather situations which threaten the closure of a Pearson Professional
Center will include:
A State of Emergency has been declared for the test center area;
2) The test center facility has been closed;
3) The Testing Administrators cannot travel to the test center
and indicates severe weather conditions at the test center;
What is the recertification process?
Renewal of certification is required every two years from your
certification date. A total of twenty hours in pharmacy-related
continuing education must be completed within the two-year period.
At least one hour must be in the area of pharmacy law. For complete
details see the PTCB's Recertification
How much do the courses cost?
The total tuition for our online program is $425. You may elect to design an interest-free payment agreement if your financial circumstances necessitate such. Go to our tuition options page
How long does it take to complete a course?
All of our courses are self-paced and open enrollment. You can
start and finish the course at your own pace. When you register
for a course, you are given 210 days (7 months) to complete the
course. If you need more time, extensions are available.
Do I have to buy additional materials?
Your workbook and CD-Rom is included with the tuition and will be mailed to you after you enroll. All reference material can be found on the course website, and
other internet sources. We do recommend that you purchase The
Pill Book, which is a handbook of available drugs and their uses.
Can I get financial aid?
ASOPP courses are non-credit courses, so they do not qualify for
federal aid. However, our Financial Assistance Committee would be happy to design a payment agreement that conforms to your financial circumstances. Apply here.
What happens when I complete the course?
Upon successful completion of the course, you will be awarded
a certificate of completion from Career Academy of New York. You
must obtain a final passing grade of 70% or greater to be awarded
a certificate. At that point, you will be well prepared to sit
for the PTCB exam.
Am I guaranteed a job?
ASOPP courses will provide you with the knowledge you need to obtain
an entry-level position in most cases. We do not provide direct
job placement services, but our instructors will help you build
your resume and are available to give advice on finding your first
job. Instructors will also be available to use as a professional
reference upon completion of the course. Potential students should
always do research on the job market in their area before registering.